HERA

Returns Policy

Returned items must comply with our returns policy:

• Items must be returned unworn, undamaged and unused, with all tags attached and the original packaging included.

• Items must be returned with the original branded boxes and dust bags, where provided, and placed inside a protective outer box for shipping.

Please take care when trying on your purchases and return them in the same condition you received them. Any returns that do not meet our policy will not be accepted.

For any return request just contact us at info@luxuryeyewear.net or using the chatbox.

Your returned item must arrive no later than 14 days after your delivery date.

Refunds

Once your return has been received and accepted, your refund will be completed via the original payment method, excluding the delivery costs, in 3 working days.